Assistant Management
Check out our Assistant Management Platform. A complete control center for monitoring, optimizing, and scaling your conversational commerce assistant.
Monitor Assistant Performance Statistics
Comprehensive analytics dashboard providing real-time insights into customer interactions, product engagement, and business impact metrics.
User Trends
Track visitor patterns, peak usage times, and engagement duration.
Products Added
Monitor add-to-cart rates and successful product additions.
Products Searched
Keep track of product search rates.
Products Clicked
Measure product interaction rates and click-through performance.
Most Popular Products
Identify trending items and customer favorites.
Top Users
Recognize most active customers and power users.
Assistant Conversations
Monitor, analyze, and optimize every customer interaction. Gain deep insights into conversation patterns, customer journeys, and conversion opportunities.
Real-time Monitoring
Watch live conversations unfold and gain insights into the optimal customer journey.
Advanced Search
Filter conversations by keywords, sentiment, products mentioned, conversion status, and more.
Performance Analytics
Track conversation completion rates, customer satisfaction, and identify optimization opportunities.
Assistant Search
Fine-tune search results and enhance product discovery with advanced ranking controls and intelligent query expansion
Search Rank Weighting
Control search result rankings with advanced weighting systems that integrate with your existing search logic.
Global Rank Integration
Add a global rank weighting to integrate existing ranking logic from your system and maintain consistency across all search results.
Product & Brand Weighting
Edit your global weighting for specific products or brands, to push these items higher in search results and recommendations.
Enhance Results
Improve meaning-based results with better descriptions
Watch how query expansion improves search results with better descriptions and related terms.
Boost Brands
Promote specific products and brands in search results
Strategic Brand Promotion
Boost brand or product ranking for specific search terms using query expansion to promote targeted items and increase visibility.
See how brand boosting promotes specific products like Pepsi in search results.
Enhance Results
Improve meaning-based results with better descriptions
Semantic Query Enhancement
Use query expansion to enhance search results with better product descriptions and related terms for more accurate matches.
Boost Brands
Promote specific products and brands in search results
Strategic Brand Promotion
Boost brand or product ranking for specific search terms using query expansion to promote targeted items and increase visibility.
Watch how query expansion improves search results with better descriptions and related terms.
See how brand boosting promotes specific products like Pepsi in search results.
Product Catalog Management
Streamline your product catalog with powerful management tools designed for retail teams.
View Product Data
Access and review your complete product catalog with detailed item information, pricing, and availability.
Check Processing Status
Monitor real-time processing status of catalog updates and data synchronization across your system.
Adjust Field Mappings
Configure and customize how product data fields are mapped and displayed in your store.
Control Product Preview
Manage which products are visible to customers and configure custom fields, such as bulk add buttons, out of stock messages and more.
Create Your Assistant's Unique Identity
Transform your AI assistant into the perfect sales representative for your brand. Use system prompts and structured outputs to define personality, expertise, and communication style that creates authentic customer experiences.
Pass Identity
Name It
Give your AI assistant a memorable name that reflects your brand personality and creates a personal connection with customers. Choose something that resonates with your target audience and embodies your shop's character.
Set Tone and Style
Define the communication style through system prompts - from professional and helpful to friendly and casual. Ensure every interaction feels authentically on-brand and matches your customers' expectations.
Assistant Identity
Pass Identity
Name It
Give your AI assistant a memorable name that reflects your brand personality and creates a personal connection with customers. Choose something that resonates with your target audience and embodies your shop's character.
Set Tone and Style
Define the communication style through system prompts - from professional and helpful to friendly and casual. Ensure every interaction feels authentically on-brand and matches your customers' expectations.
Assistant Identity
Specialise
Expert Shopping Assistant
Instruct your assistant to be an expert in your shop vertical through detailed system prompts. Train it to understand product categories, customer needs, seasonal trends, and industry-specific terminology that makes it a trusted advisor.
Contextual Intelligence
Inject comprehensive information into the context including customer buying history, current promotions, detailed product specifications, and inventory levels. Transform your assistant into an expert sales representative with real-time access to all relevant data.
Expert Knowledge Base
Expert Knowledge Base
Specialise
Expert Shopping Assistant
Instruct your assistant to be an expert in your shop vertical through detailed system prompts. Train it to understand product categories, customer needs, seasonal trends, and industry-specific terminology that makes it a trusted advisor.
Contextual Intelligence
Inject comprehensive information into the context including customer buying history, current promotions, detailed product specifications, and inventory levels. Transform your assistant into an expert sales representative with real-time access to all relevant data.
Structure Responses
Conversation Flow Control
Define the optimal rate at which your assistant should suggest items versus asking follow-up questions. Create structured outputs that balance product recommendations with customer discovery to maximize conversion while maintaining engagement.
Dynamic Response Templates
Create response structures containing lists, follow-up questions, and key phrases. Inject external variables like product information, pricing, availability, and personalized recommendations into templated responses for consistent yet dynamic interactions.
Response Structure
Structure Responses
Conversation Flow Control
Define the optimal rate at which your assistant should suggest items versus asking follow-up questions. Create structured outputs that balance product recommendations with customer discovery to maximize conversion while maintaining engagement.
Dynamic Response Templates
Create response structures containing lists, follow-up questions, and key phrases. Inject external variables like product information, pricing, availability, and personalized recommendations into templated responses for consistent yet dynamic interactions.
Response Structure
Customise Styles
Upload your own assets to keep the assistant your own corporate styling and let it integrate seamlessly into your store or choose from our pre-sets.
Upload Custom Icons
Add your brand's custom icons to maintain consistent visual identity throughout the assistant interface.
Custom Assistant Avatar
Upload your custom assistant avatar to personalize the customer interaction experience.
Item Preview Styles
Customize item preview styles with your own CSS to match your product display preferences.
Chat Container Styles
Upload custom CSS style sheets to customize the chat container and ensure seamless store integration.
Assistant Welcome Screen
Customize your customer's first impression with personalized welcome messages and strategic conversation starters.
Multiple Languages
Set and adjust your welcome message in multiple languages
Dynamic Starters
Add and adapt conversation starters on the fly
Customer Guidance
Use conversation starters to help your customers get started
Promotional Content
Suggest product bundles or run seasonal promotions
Interactive Testing Playground
Test and refine your assistant's responses in real-time with our comprehensive playground environment designed for rapid iteration and optimization.
Live Testing
Test conversations in real-time with instant feedback and response analysis.
Performance Metrics
Monitor response times, accuracy, and user satisfaction in real-time.
Configuration
Adjust settings and parameters to fine-tune assistant behavior.
Version Control
Save, compare, and rollback different versions of your assistant setup.
Multi-Assistant Setup
Manage multiple Shopping Assistants with a single corporate account. Monitor, customize and deploy shopping assistants individually through dedicated projects in your corporate account.
Accounts
Manage multiple Shopping Assistants with a single corporate account.
Projects
Set up individual shopping assistants for different stores through dedicated projects.
Users
Add or remove users on project level, to grant access to individual assistants.
A/B Testing
Create duplicates with isolated variations to A/B test different setups.
Multi-Platform Deployment
Deploy your shopping assistants across webshops, mobile apps, and chat applications including ChatGPT, Claude, and Gemini via Model Context Protocol (MCP) integration.
E-commerce Integration
Seamless integration with major e-commerce platforms including Shopify, WooCommerce, and custom online stores with full product catalog access.
Mobile & App Deployment
Native mobile app integration for iOS and Android platforms plus Progressive Web App support with comprehensive SDK packages.
Chat Applications via MCP
Revolutionary Model Context Protocol integration enabling your shopping assistants to work within ChatGPT, Claude, and Gemini environments.
Platform Deployment
API Key Management
Manage API keys for secure access and integration into different stores, apps and sites. Each project gets dedicated API credentials for isolated and secure deployments.
Secure Integration
Individual API keys for each assistant project ensuring secure and isolated integrations across different platforms.
Multi-Platform Deployment
Deploy your shopping assistants across webshops, mobile apps, and chat applications including ChatGPT, Claude, and Gemini via MCP integration.
API Key Management
Ready to Get Started?
Implementing conversational AI commerce is straightforward with our comprehensive integration process, from initial setup to full deployment across your platforms.
Account Setup
Create your company account and configure your first project
Customization
Upload products, define personality, and configure your assistant
Go Live
Integrate with your platform and deploy to customers
Timeline: 2-4 weeks typical implementation • Support: Dedicated integration assistance • Documentation: Complete technical guides at docs.isartech.io