Assistant in Action

Check out special features built to drive engagement, remove frustration and increase sales for online shops.

Inentional Shopping Lists

Transform simple requests into comprehensive shopping lists. Our assistant understands intent and creates goal-oriented shopping lists, surfacing products for any occasion.

Context-Aware Generation

Understands occasions, dietary requirements, serving sizes, and personal preferences to create perfectly tailored lists.

Smart Categorization

Automatically organizes items by store sections, meal components, and shopping priority for efficient navigation.

Quantity Intelligence

Suggests appropriate quantities based on group size, recipe requirements, and typical usage patterns.

Product Consultation

Advanced AI consultation that combines intelligent questioning with expert product knowledge to guide customers to their perfect purchase decisions.

Ask.

Instant Clarification

Get immediate answers about product differences, usage, and specifications.

Expert Knowledge

Access comprehensive product information and professional insights.

Ask about product differences - leeks vs spring onions

Personalise.

Dietary Adaptation

Transform recipes to meet vegetarian, gluten-free, and other dietary needs.

Preference Learning

Adapts to your taste preferences and creates personalized recommendations.

Compare.

Detailed Analysis

Compare features, prices, and specifications across multiple products.

Smart Recommendations

Highlights the best option based on your needs and preferences.

Compare different types of beer

Smart Replacements

Intelligent product substitution when items are unavailable, discontinued, or out of stock. Our AI finds the best alternatives while maintaining customer satisfaction and purchase intent.

Intelligent Substitution

Analyzes product features, customer preferences, and purchase history to suggest perfect alternatives when items are unavailable.

Proactive Notifications

Automatically detects stock issues and presents alternatives before customers encounter unavailable products.

Customer Approval

Always asks for customer confirmation before suggesting replacements, maintaining transparency and choice in the shopping experience.

Product Cross-Selling

Intelligent product recommendations that seamlessly integrate into the customer journey. The assistant suggests complementary items during the conversation and brings up related items in the search results.

Via Conversation

Following product recommendations, the assistant suggests related items.

Upselling suggestions in chat

Via Search Results

Semantic ranking surfaces complementary products in search.

Upselling suggestions in search results

Seamless Add to Cart Experience

Easy integration with your existing check out for instant cart management. Products flow directly from conversation to checkout with zero friction.

One-Click Addition

Add items to cart instantly with real-time price calculations and inventory checks.

Real-Time Pricing

Shows current prices, active discounts, promotional offers, and availability status.

Smart Quantity

Handles bulk additions, quantity adjustments, and bundle optimizations automatically.

Seamless Integration

Works with Shopify, WooCommerce, Magento, and custom e-commerce solutions.

Real-Time Sync

Cart updates instantly across all devices and maintains session continuity.

Advanced Analytics

Track conversion rates from conversation to cart for products and users.

AI Guardrails

Comprehensive safety measures ensure brand compliance, appropriate responses, and protection against misuse while maintaining natural conversation flow.

Inappropriate Request Filtering

Blocks harmful or off-topic requests to ensure conversations remain productive and safe.

Context-Bound Conversations

Keeps the assistant focused on the shopping vertical to provide relevant and helpful responses.

Graceful Conversation Redirection

Seamlessly steers conversations back to the shopping experience when users go off-topic.

Multi-Language Support

Serve customers in their preferred language with native-level understanding and culturally appropriate responses. Our AI maintains context and personality across language barriers.

Language Detection

DETECTED: SPANISH🇪🇸

"¿Tienes algo para cocinar paella?"

→ "Do you have anything to cook paella?"

Cultural Intelligence Active:

• Spanish cuisine preferences detected

• Traditional recipe ingredients suggested

• Regional paella variations offered

DETECTED: ARABIC🇸🇦

"أريد منتجات حلال للعائلة"

→ "I want halal products for the family"

Cultural Intelligence Active:

• Halal certification verified

• Ramadan calendar consideration

• Family portion recommendations

DETECTED: GERMAN🇩🇪

"Glutenfreie Optionen bitte"

→ "Gluten-free options please"

Live Language Processing

Native Language Processing

Understands idioms, cultural context, regional preferences, and local shopping behaviors for authentic interactions.

Cultural Intelligence

Understands cultural nuances, local shopping preferences, and regional behavioral patterns for authentic cultural adaptation.

Context Preservation

Maintains conversation context and shopping intent when switching between languages seamlessly.

60+ Languages Supported

Comprehensive language coverage spanning major world languages, regional dialects, and emerging market languages.

Supported Languages

Albanian • Amharic • Arabic • Armenian • Bengali • Bosnian • Bulgarian • Burmese • Catalan • Chinese • Croatian • Czech • Danish • Dutch • Estonian • Finnish • French • Georgian • German • Greek • Gujarati • Hindi • Hungarian • Icelandic • Indonesian • Italian • Japanese • Kannada • Kazakh • Korean • Latvian • Lithuanian • Macedonian • Malay • Malayalam • Marathi • Mongolian • Norwegian • Persian • Polish • Portuguese • Punjabi • Romanian • Russian • Serbian • Slovak • Slovenian • Somali • Spanish • Swahili • Swedish • Tagalog • Tamil • Telugu • Thai • Turkish • Ukrainian • Urdu • Vietnamese

Device Optimization

Tailored experiences optimized for mobile and desktop platforms, ensuring seamless shopping across all devices.

Desktop

Split screen item preview presentation utilizing the full real estate of large screens for comprehensive product displays and detailed comparison views.

Mobile

Inline item preview presentation optimized for mobile layouts with touch-friendly interactions and streamlined product discovery.

Manage the Assistant

Take complete control of your AI shoppingassistant with our comprehensive management platform. Customize every aspect, monitor performance, and optimize customer interactions.

Define Identity

Set role, expertise, tone and response structure

Style Interface

Upload icons, configure welcome messages

Control Search

Manage catalogs and query expansion

Track Performance

Analyze conversations and statistics

Features: Complete customization control • Analytics: Real-time performance insights • Support: Advanced configuration assistance