Introducing Discovery Chat
The AI Sales Assistant that understands your customers.
Assistant Features.
Multi-Item Discovery
Our Assistant is able to contextualise sets of items out of a conversation with the customer and present these as the conversation progresses.
Items are recommended according to needs that emerge from the conversation and presented along additional information or sets of instructions to further help solve the request.
The Assistant UI showcases the items in the same way they are presented in the store, exposing the customer to a large number of individually selected products.
Our flexible chat clients allow for the item design elements to be modified to match your existing online store experience and to pull up the product page with a tap of the finger or click of a button.
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Expert Sales Consultation
Our Assistant contains a plethora of embedded knowledge that enables it to provide expert consultations on any product, listing or item contained in your database.
On top of that the Assistant accesses additional information such as item descriptions and specifications to give precise and up to date information on any product related question.
The Assistant can be further refined and expanded to meet requirements of any specific or highly specialised use-case, through our Assistant Extension Service.
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Cart & Check-Out Integration
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Native Shopping Cart and Check-Out integrations enable the Assistant to add to and modify the contents of the shopping cart and facilitate check-out.
Many more integrations can be added via our Assistant Extension Service
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Semantic Search
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Semantic Search enables the Assistant to present items according to the customer’s intended meaning and conversational context, rather than simply matching keywords and letters in the database.
In this way the correct item can be found even if the customer uses a different name for it.
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Replacement Item Consultation
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Replacement Item Consultation uses the Assistant’s embedded knowledge to recommend a different item when something is missing or out of stock.
The replacement item is presented along with instructions of how it can be used instead.
Coming Soon
Flexible Chat Client
Our chat clients are fully customisable to seamlessly integrate into your brand. They support all devices and wide range of libraries and frameworks on web and mobile interfaces.
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Widely Applicable
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Our assistants are use-case agnostic and can be deployed in any sales context, may it be grocery delivery, online retail, booking platforms, media or highly specialised B2B platforms.
Language Agnostic